Resume Jens Maier
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© Copyright 2001 by
Web-Design Maier
www.web-design-maier.de

[Resume Martina Götte]

 

Personal Facts

 

Date of Birth:

13 November 1974

 

Place of Birth:

Konstanz/Germany

 

Nationality:

German

 

 

Employment Objective

 

Position of responsibility with growth potential in hospitality industry abroad

 

> Preferred departments: front office, guest relations, banquet sales

Summary of Qualifications

 

> Experience in all departments of a first-class hotel

 

> Experience in dealing with an international and diverse clientèle

 

> Supervise and train staff in several areas

 

> Experience in the handling of complaints

 

> Ability to work independently and in responsible positions

 

> Ability to organize and to direct

 

> Excellent writing skills (in five languages)

Professional Experience

 

05/1998 - 06/ 2001

 3-Years-Traineeship as Expert for Hotel and Catering Business with Qualifications in Hospitality Management

     
 

05/1998 - 04/2001

- at 4**** Relais & Châteaux "Mönchs Posthotel",
Bad Herrenalb/Germany

   

> Work independently at the reception (including guest-relations, check-in/check-out, reservations, sale of conferences and banquets, multi-lingual correspondence, composition and distribution of circulars and accounting)
> Work independently in superior gourmet-restaurant. Service including: qualified recommending of meals and correspondent wines, carving and filleting at guest's table, settlement of accounts, supervision and instruction of other trainees
> Work in superior banquet-service (supervision of entire set-up and mise-en-place, performance, settlement of accounts)
> Work in catering-service (including entire set-up and mise-en-place as well as the performance)
> Planning and performance of business meetings and conferences (supervision  of entire set-up and mise-en-place, care of delegates during the conference)
> Supervision of wine-cellar and buffet (stock-control, orders, distribution of goods according to sales-reports, instruction of other trainees)
> Work independently at the hotel-bar (preparation of cocktails, settlement of accounts, stock-control, supervision and instruction of other trainees)

   

[Certificate of employment]

     
 

05/1998 - 06/2001

- at Vocational School, Calw/Germany

   

> Theoretical background of hotel and catering business + bookkeeping + hospitality management + specialized computer skills + languages

   

[Last school report]

     
   

[Chamber of Industry and Commerce intermediate examination]

     
 

04/1997 - 09/1997

Employment as Freelance Interviewer for Burke International Market Research, Nuremberg/Germany

   

> Personal interviews, telephone interviews, determined recruitment of persons according to quota plans

   

[Certificate of employment]

     
 

01/1996 - 01/1997

Employment as Travel Attendant and Tour Guide for Paris-Tours Ltd., Bad Dürkheim/Germany

   

> Organization of the journey, care of customers during the journey, check-in of customers in hotels, presentation and sale of excursions, introduction of the customers into the destination area (Paris)

   

[Certificate of employment]

Education

 

05/1998 - 06/2001

Vocational School Calw/Germany

   

> Final examination in June 2001

     
 

11/1995 - 01/1998

University of Dresden/Germany

   

> Studies of French and Italian languages

     
 

09/1985 - 06/1994

Classical High School Oberasbach/Germany

   

> Higher education entrance qualification

   

[Certificate]

Other Skills and Experiences

 

09/1994 - 11/1995

Work as Care-giver at Helene-Schultheiß-Nursing Home,

   

Zirndorf/Germany
> Community Service as alternative to Military Service

   

[Certificate of employment]

Special Interests

 

> Travelling, learning languages, visiting museums, skiing, dancing

Computer Skills

 

> Microsoft Word and Excel
> HoRes (hotel program)
> Protel (hotel program)
> MaRes (restaurant program)
> Lexware (bookkeeping program)
> Corel Photo Paint (image processing program)

 

> Net Objects Fusion (webeditor)

Languages

 

> German (mother tongue)  
> English (fluent)  
> French (fluent)  
> Italian (fluent)  
> Spanish (fluent)


 

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