Resume Jens Maier
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© Copyright 2001 by
Web-Design Maier

[Resume Martina Götte]


Personal Facts


Date of Birth:

13 November 1974


Place of Birth:







Employment Objective


Position of responsibility with growth potential in hospitality industry abroad


> Preferred departments: front office, guest relations, banquet sales

Summary of Qualifications


> Experience in all departments of a first-class hotel


> Experience in dealing with an international and diverse clientèle


> Supervise and train staff in several areas


> Experience in the handling of complaints


> Ability to work independently and in responsible positions


> Ability to organize and to direct


> Excellent writing skills (in five languages)

Professional Experience


05/1998 - 06/ 2001

 3-Years-Traineeship as Expert for Hotel and Catering Business with Qualifications in Hospitality Management


05/1998 - 04/2001

- at 4**** Relais & Châteaux "Mönchs Posthotel",
Bad Herrenalb/Germany


> Work independently at the reception (including guest-relations, check-in/check-out, reservations, sale of conferences and banquets, multi-lingual correspondence, composition and distribution of circulars and accounting)
> Work independently in superior gourmet-restaurant. Service including: qualified recommending of meals and correspondent wines, carving and filleting at guest's table, settlement of accounts, supervision and instruction of other trainees
> Work in superior banquet-service (supervision of entire set-up and mise-en-place, performance, settlement of accounts)
> Work in catering-service (including entire set-up and mise-en-place as well as the performance)
> Planning and performance of business meetings and conferences (supervision  of entire set-up and mise-en-place, care of delegates during the conference)
> Supervision of wine-cellar and buffet (stock-control, orders, distribution of goods according to sales-reports, instruction of other trainees)
> Work independently at the hotel-bar (preparation of cocktails, settlement of accounts, stock-control, supervision and instruction of other trainees)


[Certificate of employment]


05/1998 - 06/2001

- at Vocational School, Calw/Germany


> Theoretical background of hotel and catering business + bookkeeping + hospitality management + specialized computer skills + languages


[Last school report]


[Chamber of Industry and Commerce intermediate examination]


04/1997 - 09/1997

Employment as Freelance Interviewer for Burke International Market Research, Nuremberg/Germany


> Personal interviews, telephone interviews, determined recruitment of persons according to quota plans


[Certificate of employment]


01/1996 - 01/1997

Employment as Travel Attendant and Tour Guide for Paris-Tours Ltd., Bad Dürkheim/Germany


> Organization of the journey, care of customers during the journey, check-in of customers in hotels, presentation and sale of excursions, introduction of the customers into the destination area (Paris)


[Certificate of employment]



05/1998 - 06/2001

Vocational School Calw/Germany


> Final examination in June 2001


11/1995 - 01/1998

University of Dresden/Germany


> Studies of French and Italian languages


09/1985 - 06/1994

Classical High School Oberasbach/Germany


> Higher education entrance qualification



Other Skills and Experiences


09/1994 - 11/1995

Work as Care-giver at Helene-Schultheiß-Nursing Home,


> Community Service as alternative to Military Service


[Certificate of employment]

Special Interests


> Travelling, learning languages, visiting museums, skiing, dancing

Computer Skills


> Microsoft Word and Excel
> HoRes (hotel program)
> Protel (hotel program)
> MaRes (restaurant program)
> Lexware (bookkeeping program)
> Corel Photo Paint (image processing program)


> Net Objects Fusion (webeditor)



> German (mother tongue)  
> English (fluent)  
> French (fluent)  
> Italian (fluent)  
> Spanish (fluent)


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