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© Copyright 2001 by
Web-Design Maier
www.web-design-maier.de

[Resume Jens Maier]

 

Personal Facts

 

Date of birth:

January 3, 1976

 

Place of birth:

Baden-Baden, Germany

 

Nationality:

German

Employment Objective(s)

 

Position of reponsibility with growth potential in hospitality industry abroad
> Preferred departments: front office, banquet/event coordination

Summary of Qualifications

 

> Experience in all departments of a first-class hotel
>
Taking care of international and diverse guests
>
Quick perception and ability to work responsibly and independently
>
Excellent knowledge of office organization and front office relations
>
Highly trained in all computer and internet systems
>
Extensive sales and marketing experiences and knowlegdes

Professional Experience

 

05/1999 - now

Marketing & Sales Assistant

   

at 5***** Brenner’s Park-Hotel & Spa

   

(one of The Leading Hotels of the World)

   

> complete office organization of the Marketing & Sales Departments
> assistance in developing, realizing, coordinating and controlling of all marketing and sales activities
> solely responsible for promotion concepts and their realization
> support of the Public Relation and Communication Department with organization and enforcement of a complete extensive guest-care program
> update the internet homepage, create the daily guest-newspaper, create packages and distribute them to the sales channels

   

[Certificate of employment]

     
 

09/1997 - 04/1999

Executive Receptionist

   

at 4**** Mönchs Posthotel (one of the Relais & Châteaux Hotels)

   

> responsible and independent shift leader with the usual tasks as check  in/check out, selling rooms, daily settlement of accounts, computer operation, the settlement of the cashbox, the guest correspondence as well as the writing of the menus for  the restaurants
> enthusiasm in selling conferences, seminars and banquets as well as organizing them
> substitute the bookkeeper during his vacation

   

[Certificate of employment]

     
 

08/1995 - 08/1997

Traineeship as Business Woman in the Hotel Trade

   

at 4**** Hotel Tanneck (one of the Allgäu Top Hotels )

   

> work independently at the reception including guest-relation, check-in/check out, reservations, sales, all kinds of correspondence, composition and distribution of circulars, accounting
>
circumspect and conscientious taking care of an own service station with encashment
> extensive experience in depot management, house-keeping and kitchen

   

[Certificate of employment]

     
   

[Chamber of Industry and Commerce final examination]

Education

 

08/1995 - 08/1997

Vocational School Bad Wörishofen

   

> Theoretical background of hotel and catering business and book-keeping, hospitality management. specialized computer skills and languages

   

[Certificate]

     
 

08/1993 - 07/1995

State-governed School for Higher Technical Education

   

Final examination in July 1995

   

 > Certificate entitling students to enter a degree granting institution of higher education with the focus Economy, Administration and Law

   

[Certificate]

Continuing Studies

 

03/2000

“My Salary is Paid by the Content Guest”

   

Alexander Munke, the Entert(r)ainer

   

[Certificate]

     
 

04/2000

“The Art of Elegant Style”

   

Elisabeth Bonneau, communication trainer and personality development

   

[Certificate]

     
 

2000 - present

Continuing Studies as Marketing Expert at the

   

IFH Academy
(Institute for Hotel Management)

   


June 2000         Intensive Training Marketing Practice
October 2000    Strategic Hotel Marketing
November 2000 Hotel Sale Tourism

   

[Certificates]

Part-time Jobs

 

12/1992 - 08/1995

Cashier

   

at McDonald’s restaurant

   

[Certificate of employment]

     
 

02/1994 - 07/1994

Practical training

   

at 5***** Sport- und Kurhotel Sonnenalp

   

[Certificate of employment]

Computer Skills

 

> MS Word, Excel, Powerpoint
> Fidelio Sales & Catering and Fidelio Front Office
> Hotelprograms HotLine/Neptun/HoRes/MaRes
> Adobe Acrobat Reader
> Macromedia Dreamweaver, NetObjects Fusion (html programs)
> RagTime (layout program)

Languages

 

> German (mother tongue)
> English (fluent in spoken and written)
> French (good reading knowledge)

Private Interests

 

Skiing, travelling, music and reading


 

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