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© Copyright 2001 by
Web-Design Maier

[Resume Jens Maier]


Personal Facts


Date of birth:

January 3, 1976


Place of birth:

Baden-Baden, Germany




Employment Objective(s)


Position of reponsibility with growth potential in hospitality industry abroad
> Preferred departments: front office, banquet/event coordination

Summary of Qualifications


> Experience in all departments of a first-class hotel
Taking care of international and diverse guests
Quick perception and ability to work responsibly and independently
Excellent knowledge of office organization and front office relations
Highly trained in all computer and internet systems
Extensive sales and marketing experiences and knowlegdes

Professional Experience


05/1999 - now

Marketing & Sales Assistant


at 5***** Brenner’s Park-Hotel & Spa


(one of The Leading Hotels of the World)


> complete office organization of the Marketing & Sales Departments
> assistance in developing, realizing, coordinating and controlling of all marketing and sales activities
> solely responsible for promotion concepts and their realization
> support of the Public Relation and Communication Department with organization and enforcement of a complete extensive guest-care program
> update the internet homepage, create the daily guest-newspaper, create packages and distribute them to the sales channels


[Certificate of employment]


09/1997 - 04/1999

Executive Receptionist


at 4**** Mönchs Posthotel (one of the Relais & Châteaux Hotels)


> responsible and independent shift leader with the usual tasks as check  in/check out, selling rooms, daily settlement of accounts, computer operation, the settlement of the cashbox, the guest correspondence as well as the writing of the menus for  the restaurants
> enthusiasm in selling conferences, seminars and banquets as well as organizing them
> substitute the bookkeeper during his vacation


[Certificate of employment]


08/1995 - 08/1997

Traineeship as Business Woman in the Hotel Trade


at 4**** Hotel Tanneck (one of the Allgäu Top Hotels )


> work independently at the reception including guest-relation, check-in/check out, reservations, sales, all kinds of correspondence, composition and distribution of circulars, accounting
circumspect and conscientious taking care of an own service station with encashment
> extensive experience in depot management, house-keeping and kitchen


[Certificate of employment]


[Chamber of Industry and Commerce final examination]



08/1995 - 08/1997

Vocational School Bad Wörishofen


> Theoretical background of hotel and catering business and book-keeping, hospitality management. specialized computer skills and languages




08/1993 - 07/1995

State-governed School for Higher Technical Education


Final examination in July 1995


 > Certificate entitling students to enter a degree granting institution of higher education with the focus Economy, Administration and Law



Continuing Studies



“My Salary is Paid by the Content Guest”


Alexander Munke, the Entert(r)ainer





“The Art of Elegant Style”


Elisabeth Bonneau, communication trainer and personality development




2000 - present

Continuing Studies as Marketing Expert at the


IFH Academy
(Institute for Hotel Management)


June 2000         Intensive Training Marketing Practice
October 2000    Strategic Hotel Marketing
November 2000 Hotel Sale Tourism



Part-time Jobs


12/1992 - 08/1995



at McDonald’s restaurant


[Certificate of employment]


02/1994 - 07/1994

Practical training


at 5***** Sport- und Kurhotel Sonnenalp


[Certificate of employment]

Computer Skills


> MS Word, Excel, Powerpoint
> Fidelio Sales & Catering and Fidelio Front Office
> Hotelprograms HotLine/Neptun/HoRes/MaRes
> Adobe Acrobat Reader
> Macromedia Dreamweaver, NetObjects Fusion (html programs)
> RagTime (layout program)



> German (mother tongue)
> English (fluent in spoken and written)
> French (good reading knowledge)

Private Interests


Skiing, travelling, music and reading


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